FAQ

Navigating through the process of finding a homecare provider can be difficult for those seeking care for themselves or a loved one. Thus, we’ve provided additional resources to assist you in your efforts.

Are the service costs covered by my Long Term Insurance?

Service costs are completely covered by your Long Term Insurance.

Can I pick the services I want?

Of course. You are free to choose the services you think are the most appropriate.

Are your employees insured and bonded?

Yes, you can be sure our employees are fully insured and bonded.

Do I get to pick the person looking after me?

Yes, you are free to choose a caregiver. We offer you a match we think is the most appropriate, but you make a final decision.

Are your employees trained?

Yes, all of our employees have the necessary knowledge and experience to work as caregivers. Our home health care agency provides professional training for all employees and we work on their constant improvement.

What happens if my caregiver gets sick?

If your caregiver is unable to work on a particular day, you are free to pick another one or to cancel the service for that day.

Is service only available in the home?

Although our services are focused on treatment inside a patient’s home, we provide services in other facilities as well.

Besides a room and a bed, what do I have to provide for a Live-in Aide?

A room, bed, clean linens, and regular meals are all you need for a Live-in Aide. Everything else is provided by St. Raphael Home Care Services.

Contact Us

Address Location 1:
38859 7th ave Suite A
North Branch, MN 55056 USA

110 SE Grant St
Ankeny, IA 50021 USA

Address Location 2:
777 N. Jefferson St, STE 408
Milwaukee, WI 53202 USA

Phone: (612) 448-2614
Email: info@straphaelhcs.com

Address Location 3:
6580 Monona Drive #1109
Monona, WI 53716 USA

Address Location 4:
2163 US Highway 8, STE 100
St. Croix Falls, WI 54024 USA

Address Location 5:
302 N. 3rd st, STE 111
Watertown, WI 53094 USA

Working Hours:
Mon - Sun 9:00am – 5:00pm

Service Areas

All counties In

  • Minnesota
  • Iowa
  • Wisconsin

Our Services

  • Care For Chronic Illnesses And Injuries
  • Brain And Spinal Cord Injury Care
  • Symptom And Pain Control
  • Pain Management
  • Insulin Therapy
  • Wound Care
  • Monitoring Vitals
  • Controlling Infections
  • Preventing Pressure Ulcers
  • Transportation
  • Implementing a Clinical Care Plan
  • Companionship Care
  • Homemaking Care
  • Hospital Accompaniment
  • Personal Assistance
  • Respite Care
  • Dementia care
  • Meal preparation
  • Therapy service
  • Medication Management
  • Personal Care
  • Home Health Aide
  • Private Duty Nursing
  • Private Duty Infusion Nursing